Every customer interaction teaches a company something, but the lesson rarely travels beyond the person or AI agent who handled it, said executives at...
Vida Global has introduced outcome-based billing for digital employees, a new pricing model that charges customers for verified results rather than usage.
With outcome-based billing,...
Airtel Business today launched Airtel IQ Gateway, a network intelligence platform that combines multiple customer communication channels onto a single control plane.
The DPDP-compliant platform...
Myriad360 announced a majority investment from One Equity Partners, a middle market private equity firm. According to the announcement, Myriad360’s existing leadership team will...
Virtuozzo, a leader in infrastructure software for AI and the cloud, launched V/Partner — a global partner program designed to help distributors, resellers and...
Airtel Business today launched Airtel IQ Gateway, a network intelligence platform that combines multiple customer communication channels onto a single control plane.
The DPDP-compliant platform...
CallTower has completed the acquisition of assets associated with Momentum Telecom’s cloud voice and collaboration business, including its customer relationships. The transaction brings more...
Lumen Technologies announced expanded access to its Multi-Cloud Gateway service, giving enterprises a way to connect more than 10 million U.S. business locations to private,...
Cybersecurity software provider CyberFOX has acquired Optimize365. The acquisition adds continuous Microsoft 365 tenant monitoring and hardening to a portfolio that already covers privileged...
Lumen Technologies has completed its acquisition of Alkira, an on-demand networking platform that helps enterprises connect clouds, sites, partners and AI workloads quickly and...
Every customer interaction teaches a company something, but the lesson rarely travels beyond the person or AI agent who handled it, said executives at...